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Open Access Article

Modern Social Science Research. 2026; 6: (7) ; 124-128 ; DOI: 10.12208/j.ssr.20260248.

A review of research on enterprise employee satisfaction
企业员工满意度研究综述

作者: 赵语晗 *

新疆农业大学公共管理学院(法学院) 新疆乌鲁木齐

*通讯作者: 赵语晗,单位:新疆农业大学公共管理学院(法学院) 新疆乌鲁木齐 ;

发布时间: 2026-07-20 总浏览量: 75

摘要

员工满意度是企业内部管理的重要指标,直接关系到员工的工作表现与企业的可持续发展能力。本文通过查找文献,系统梳理了国内外有关员工满意度研究的成果,概括了员工满意度的概念,归纳了影响员工满意度的个体因素与企业因素,总结了学者们在薪酬绩效、管理体制、员工发展、激励措施、制度共享等多个方面的提升对策以及在实践方面存在的不足,同时指出现有研究在测评体系适配性、对象覆盖和研究方法理论方面的不足。基于此未来应推动形成可灵活调整的通用基础框架和可落地、可推广的结合不同企业、群体实际需求的解决方案,拓展研究对象覆盖范围,改进研究方法设计,为提高员工满意度和企业的可持续发展提供理论参考。

关键词: 员工;满意度;影响因素;研究不足

Abstract

Employee satisfaction serves as a vital indicator of corporate internal management, which is directly linked to employees’ job performance and enterprises’ capacity for sustainable development. Through literature retrieval, this paper systematically sorts out domestic and international research findings on employee satisfaction. It defines the concept of employee satisfaction, classifies individual and corporate factors affecting employee satisfaction, and summarizes scholars’ optimization strategies covering salary and performance appraisal, management systems, employee career development, incentive mechanisms, benefit sharing systems and other dimensions, as well as practical limitations in existing research. Meanwhile, this paper identifies deficiencies of current studies regarding the adaptability of evaluation systems, coverage of research subjects, research methodologies and theoretical construction. On this basis, future research should strive to build a flexible and adjustable universal basic framework, together with implementable and promotable solutions tailored to the actual demands of different enterprises and employee groups. Expanding the coverage of research subjects and optimizing research design will provide theoretical references for boosting employee satisfaction and facilitating the sustainable development of enterprises.

Key words: Employees; Satisfaction; Influencing factors; Research deficiencies

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引用本文

赵语晗, 企业员工满意度研究综述[J]. 现代社会科学研究, 2026; 6: (7) : 124-128.